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  • 1. WHAT IS CORONAVIRUS (COVID-19)?
    Coronaviruses are a large family of viruses that are common in people and may different species of animals, including camels, cattle, cats, and bats. COVID-19 is caused by a coronavirus called SARS-CoV-2. Rarely, animal coronaviruses can infect people and then spread between people. This occurred with MERS-CoV and SARS-CoV, and now with the virus that causes COVID-19. The SARS-CoV-2 virus is a betacoronavirus, like MERS-CoV and SARS-CoV. All three of these viruses have their origins in bats. The sequences from U.S. patients are similar to the one that China initially posted, suggesting a likely single, recent emergence of this virus from an animal reservoir. However, the exact source of this virus is unknown. https://www.cdc.gov/coronavirus/2019-ncov/faq.html#Coronavirus-Disease-2019-Basics
  • 2. WHAT ARE THE SYMPTOMS OF COVID-19?
    People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. People with these symptoms or combinations of symptoms may have COVID-19: Cough Shortness of breath or difficulty breathing Or at least two of these symptoms: Fever Chills Repeated shaking with chills Muscle pain Headache Sore throat New loss of taste or smell This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.
  • 3. HOW CAN I HELP PROTECT MYSELF AND MY TEAM FROM COVID-19?
    Prevention of COVID-19 is very similar to the prevention of the common cold: -Wash your hands often with soap and water for at least 20 seconds. -Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. -Avoid touching your eyes, nose, and mouth with unwashed hands. -Stay home when you are sick. -Cover your cough or sneeze with a tissue, then throw the tissue in the trash. -Clean and disinfect frequently touched objects and surfaces.
  • 4. WHAT DO I DO IF I HAVE QUESTIONS ABOUT COVID-19 AND I AM NOT SURE WHO TO ASK?
    If you are a current client of Clark Professional Cleaning, please feel free to email Info@clarkprofessionalcleaning.com or call your sales rep. If you are not a current client of Clark Professional Cleaning, please visit the CDC website. https://www.cdc.gov/coronavirus/2019-nCoV/index.html
  • 5. WHAT IS THE DIFFERENCE BETWEEN CLEANING, SANITIZING, AND DISINFECTION?"
    Cleaning refers to the physical removal of dirt and impurities, including germs, from surfaces. Cleaning alone does not kill germs, but by removing the germs, it decreases their number and therefore any risk of spreading infection. Cleaning is accomplished with water, detergents, and mechanical actions. Sanitizing Kills at least 99.9% (If approved for food contact surfaces, must have a 5 log kill in one minute with water rinse) 99.9%-99.999% Disinfection works by using EPA-approved chemicals to kill germs on surfaces. The chemical must kill 100% of microorganism’s in it's kill claim on a surface and dwell time can range from 2-10 minutes. This process must kill 99.9999% of microorganisms on a surface EXCEPT in spore form. This process does not necessarily remove dirt from surfaces and disinfection is often most effective after a surface has already been cleaned.
  • 6. WHAT IS THE DIFFERENCE BETWEEN GENERAL CLEANING, DISINFECTION OF SURFACES, AND TERMINAL CLEANING?"
    GENERAL CLEANING - This is the daily cleaning of areas using neutral cleaners and disinfectants. Services include high/low dusting, surface cleaning, trash removal, general area cleaning, restroom cleaning, vacuuming, disinfection of high touch points (HTP's) and mopping of floors. DISINFECTION OF AREAS – Our Disinfection of Areas service includes cleaning and disinfecting all surfaces likely to carry infections or transport a disease, including high touch surfaces, furniture, tables, chairs, doors, and any non-electrical devices that may potentially be contaminated. Depending on the severity of the situation, a facility may require more frequent cleaning and disinfection than General Cleaning. We can work together to understand your specific needs. As Terminal Cleaning is only offered after a confirmed exposure, Disinfection of Areas service is offered to our clients who would like additional services now. TERMINAL CLEANING - Our 6-Step Terminal Cleaning is an exhaustive cleaning and disinfection of all surfaces, including floors and re-useable equipment, within a facility or an individual unit. Each service is accompanied by a report detailing cleanliness before and after the procedure. This service is ONLY for facilities with a highly probable or confirmed exposure to COVID-19. This is an additional step in the cleaning process, but it does not replace either General Cleaning or Disinfection of Areas.
  • 7. WHAT IS TERMINAL CLEANING?
    Clark Professional Cleaning’s 6-Step Terminal Cleaning Service is a comprehensive cleaning and disinfecting process performed by a team of highly trained Terminal Cleaning technicians making use of Global Biorisk Advisory Council (GBAC) best practices and procedures. This service is recommended for facilities with a highly probable or confirmed exposure to COVID-19. Each service is accompanied by a report detailing measurements of surface cleanliness before and after the procedure. https://gbac.org/
  • 8. WHAT EPA APPROVED DISINFECTANTS IS CPC USING?
    GS Neutral Disinfectant Cleaner - A neutral pH, quaternary disinfectant cleaner formulated to kill a broad spectrum of microorganisms and disinfect hard, nonporous inanimate environmental surfaces such as floors, walls, metal surfaces, stainless steel, porcelain, and glazed ceramic tile. 10-minute contact time Qualified under EPA's emerging viral pathogen program for use against COVID-19. (EPA# 1839-169-5741) Halt - A hospital grade, one-step cleaner, bacteriacidal, virucidal, mildewcidal, fungicidal, disinfectant proven effective against norovirus, canine parvovirus and blood borne pathogens. Halt economically disinfects and deodorizes. 10-minute contact time Qualified under EPA's emerging viral pathogen program for use against COVID-19. (EPA# 10324-93-5741) HDQ Neutral - Neutral disinfectant cleaner concentrate designed for all hard, nonporous surfaces Meets the recommendations of OSHA blood borne pathogen standard Kills Human Coronavirus and SARS associated Coronavirus 10-minute contact time Qualified under EPA's emerging viral pathogen program for use against COVID-19. (EPA# 10324-155-5741) https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2
  • 9. WHAT IS THE EPA EMERGING VIRAL PATHOGEN POLICY?
    The EPA emerging pathogen policy was triggered on January 22, 2020. Registrants of products with the previously mentioned label amendment and terms of registration would be allowed to use the designated statement in off-label communications intended to inform the user community/public that the disinfectant product(s) may be used against the specific emerging viral pathogen (In this case, COVID-19). These off-label statements can inform the public about the utility of these products against the emerging pathogen in the most expeditious manner and can be more easily removed once the outbreak has ended than statements on a label. This guidance is not binding on EPA or any outside parties, and EPA may depart from the guidance where circumstances warrant and without prior notice. On March 13, 2020 the EPA published List N: Disinfectants for Use Against SARS-CoV-2. List N includes products that meet EPA’s criteria for use against SARS-CoV-2, the cause of COVID-19. This list includes products with emerging viral pathogen claims and those with human coronavirus claims. https://www.epa.gov/coronavirus/what-emerging-viral-pathogen-claim https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2
  • 10. WHY CAN'T I FIND MOST OF THE PRODUCTS ON LIST N
    This list displays the primary registrant information only. All supplemental registrations or alternative brand names are not listed. However, if they have the same EPA registration number, they are the same product. https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2
  • 11. HOW DO I FIND THE EPA REGISTRATION NUMBER ON MY CLEANER?
    To find the EPA registration number on most products, look directly below the Active Ingredients listing. You will see that the registration number for Spartan's HALT (1018, 4806) is 10324-93-5741. While the Halt brand name is not listed on List N, you will find a match for 10324-93. The suffix “5741” is Spartan’s EPA establishment number.
  • 12. DO YOU PROVIDE DISINFECTION SERVICES FOR RESIDENTIAL SPACES?
    Currently our services are geared towards commercial facilities, but here are some tips to use for your home! https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/disinfecting-your-home.html
  • 13. WILL TERMINAL CLEANING BE AVAILABLE FOR NON-CLIENTS?
    Clark Professional Cleaning is now offering our 6-Step Terminal Cleaning service to both clients and non-clients. Please contact David Clark at Info@ClarkProfessionalCleaning.com or call 757-559-1424 to learn more.
  • 14. MAY I REQUEST TERMINAL CLEANING BEFORE A CONFIRMED EXPOSURE?
    Yes, we are now offering our offer 6-Step Terminal Cleaning Service to facilities with a probable or confirmed exposure to COVID-19.

COVID-19 🦠 FAQ

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