Question 1

What is Coronavirus (COVID-19)?

Accepted Answer

Coronaviruses are a large family of viruses common in people and animals. COVID-19 is caused by SARS-CoV-2. It originated from bats, and its exact source is unknown.

Question 2

What are the symptoms of COVID-19?

Accepted Answer

Symptoms range from mild to severe and include cough, shortness of breath, fever, chills, muscle pain, headache, sore throat, and loss of taste or smell.

Question 3

How can I protect myself and my team from COVID-19?

Accepted Answer

Prevention involves hand washing, using hand sanitizer, avoiding touching the face, staying home when sick, covering coughs and sneezes, and disinfecting surfaces.

Question 4

Where can I get COVID-19 information?

Accepted Answer

Current clients can contact Info@clarkprofessionalcleaning.com or call their sales rep. Others can visit the CDC website.

Question 5

What is the difference between cleaning, sanitizing, and disinfection?

Accepted Answer

Cleaning removes dirt and impurities but doesn't kill germs. Sanitizing kills at least 99.9% of germs, while disinfection kills germs on surfaces.

Question 6

What is the difference between general cleaning, disinfection, and terminal cleaning?

Accepted Answer

General cleaning is daily cleaning using neutral cleaners and disinfectants. Disinfection targets all surfaces likely to carry infections. Terminal cleaning is exhaustive and recommended for facilities with confirmed exposure to COVID-19.

Question 7

What EPA approved disinfectants does CPC use?

Accepted Answer

CPC uses GS Neutral Disinfectant Cleaner, Halt, and HDQ Neutral. These have EPA approval for use against COVID-19.

Question 8

What is the EPA emerging viral pathogen policy?

Accepted Answer

The policy allows the use of disinfectant products against emerging viral pathogens like COVID-19. List N includes products meeting EPA's criteria for use against SARS-CoV-2.

Question 9

Why can't I find most products on List N?

Accepted Answer

List N only displays primary registrant information. Supplemental registrations or alternative brand names are not listed, but products with the same EPA registration number are the same.

Question 10

How do I find the EPA registration number on my cleaner?

Accepted Answer

Look below the Active Ingredients listing. For example, Spartan's HALT (1018, 4806) has EPA registration number 10324-93-5741.

Question 11

Do you provide disinfection services for residential spaces?

Accepted Answer

Currently, our services are for commercial spaces. Visit the CDC website for home disinfection tips.

Question 12

Will terminal cleaning be available for non-clients?

Accepted Answer

Yes, our 6-Step Terminal Cleaning is now available for both clients and non-clients. Contact us for details.

Question 13

May I request terminal cleaning before a confirmed exposure?

Accepted Answer

Yes, our 6-Step Terminal Cleaning Service is now open to facilities with probable or confirmed exposure to COVID-19.

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COVID-19 🦠 FAQ